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In Indonesia, tourism actors in various regions have joined Signing Blue. Including in conservation areas such as Labuan Bajo, Flores, East Nusa Tenggara. This area, according to Panca (Secretary, Signing Blue), has been quite concerned about environmental issues.

This is evidenced by the existence of quite good environmental management. Such as waste management, utilization of energy sources and management for services to tourists so that they are responsible for protecting the surrounding environment.

Good things like this, can be an example for more tourists in Bali. Where, Bali is one of the world's tourist destinations. "As a key to tourism in Indonesia, tourism operators in Bali are deemed to need more learning in managing environment-based tourism management," Panca added.

Mtra Signing Blue in Bali

In 2015, tourism actors in Bali began to join Signing Blue as a form of commitment to tourism practices, especially marine tourism which is responsible for environmental sustainability. At present, there are 19 Signing members

As was done by three members of Signing Blue in Bali. Namely The Haven Bali Hotel Seminyak, Griya Santrian Hotel, and SeaTrek Sailing Adventures Recreational Boat.

SeaTrek Sailing Adventures

Maria Widhyasari, SeaTrek Sales and Development said, SeaTrek has the same tourism mission as Signing Blue, which is responsible for the environment, community and culture.

From a cultural standpoint, SeaTrek introduces the culture of woven fabrics and how to make them. Including using materials from nature, natural dyes. As well as from the environmental side, SeaTrek uses sun cream and environmentally friendly soap. As well as guest education to save water. "Because even though we have a water filter machine. However, to operate the engine using a diesel engine, "he explained.

Nature protection is carried out ie not using plastic straws and not using disposable bottles. In order to reduce plastic waste in the sea the SeaTrek boat route is divided into two big groups. The east wind route starts from August to September with the aim of Bali, Komodo Island, and Sumba. Then the west wind route to Papua, Maluku, Ternate and Ambon. During the transition period in March the destination sailed to Sulawesi. SeaTrek also conducts education and environmental campaigns through websites and social media.

"Hopefully the guests will participate in protecting the environment," added Maria.

The Haven Bali Seminyak

Besides SeaTrek, another Signing Blue partner is The Haven Bali Seminyak inn. The Haven currently holds Star Fish 3. As tourism practitioners are also required to care about the marine environment. By making announcements about what may and may not be done by guests in Bali. So that guests do not become arbitrary towards the ecosystem, especially those in the ocean, for example maintaining coral reefs.

Tri Christy Novia Tambunan, Assistant PR Manager of The Haven Bali Seminyak said, that her party saw Signing Blue is a program that can direct more responsible tourism actors. So that starting in March 2017, The Haven officially becomes part of this program.

Although they have made many efforts to protect marine tourism, The Haven Bali Seminyak wants to improve Star Fish, because for them it is a challenge to educate those closest to them, such as guests and employees' families. "So that protecting the environment is not just the perpetrators of tourism, but everyone who wants to care," said Riri, her nickname.

 
In addition, The Haven Bali Seminyak also invites the cooperation of Seminyak customary communities to manage waste and comply with government regulations in accordance with responsible wastewater management through the Denpasar Sewerage Development Project (DSDP) program in an effort to maintain soil and water quality.

"For water savings, we also appeal to guests to save bed linen changes so they are not replaced every day," he added. In every faucet, there is also an appeal to save water and save electricity. Even small things are shared with guests because they have a big impact on the earth.

Riri said, The Haven Bali has also collaborated with B3 waste services with its partners in Surabaya, namely Prasadha Pamunah Waste Industry (PPLi). This is a matter of pride because The Haven Bali is the only hotel that participates in the management of B3 waste.

 
"The Haven Bali Seminyak has also been granted a temporary storage permit for B3 waste from the Integrated Licensing Services Agency, Badung Regency Government," he continued.

Meanwhile, in terms of social culture, traditional clothing, traditional dances, and various cultural attractions become a means of introducing Balinese culture to tourists.

Griya Santrian

Another Signing Blue partner, Griya Santrian, talked about the environment and its efforts to maintain the many trees that grow around the hotel in providing comfort for guests, especially guests from Europe who have three seasons. "They don't always see a green environment, so giving them a view of trees is interesting," said Ida Bagus Gede Sidhiarta Putra, owner of the Santrian Group.

According to Gusde, his nickname, tourism is about international transactions. No wonder the visitors are people who are environmentally conscious. For this reason Griya Santrian is very concerned about environmental aspects in its daily operations.

In the use of energy, for example, in this place at 23:00 WITA the automatic light system will automatically turn off. "For our use of high compressed water, it means that the water used becomes less because the water that comes out like dew due to high wind pressure," he explained.

For waste treatment, Griya Santrian chooses organic and non-organic waste. And try to reduce paper waste by making savings in the form of the use of paper back and forth. This has become a separate policy from the leader or owner. "We have implemented these policies in all three locations that we have, namely The Royal Santrian (Tanjung Benoa), Puri Santrian and Griya Santrian," said Gusde.

Gusde said, sustainability is something that is very important. Therefore, it is necessary for a hotel to take action to maintain a sustainable environment. This can be a plus, so the selling value will be higher. Because it has an appeal in terms of the environment.

On the other hand, protecting the environment will be something that can be passed on to our children and grandchildren later. "So that our children and grandchildren can still enjoy the beauty of nature," he concluded.

What Does Responsible Tourism Mean?

Fritzgerald William Wenur as Signing Blue Engagement added, being responsible in this case means being able to follow the established rules. Starting from managing energy, tourism actors are able to use energy-efficient equipment and follow programs developed. Such as the Denpasar Sewerage Development Project (DSDP) program in the Sewerage Development Project in Denpasar Bali which is an integrated waste treatment program by the government.

Environmental aspects are responsible for biodiversity and ecological footprint. Meanwhile, social, economic, and cultural empowerment is a form of responsibility for adat compliance. Effective management is also not free from responsibility for the legality of the company, workers' rights, and the company's ability to explore the creativity of its employees.

Over time, it seems that the dominant member of Signing Blue in Bali departs from the hospitality sector. This is because the number of hotels in Bali is more than any other tourist area. "Meanwhile, the number of recreational vessels in cooperation with Signing Blue is not as much as the hospitality, precisely 80 percent of hotels and the remaining 20 percent are recreational boats," said Gerald.

The annual Kite Festival in Bali is a unique event that has been held for many years, where people exhibit their unique kite designs on Sanur Beach. Inspired by the festival, Artotel Sanur adopted kites as its main concept. Officially established in April 2016, Artotel Sanur is a boutique hotel featuring evocative artworks from contemporary Balinese artists.

Artotel Sanur offers a relaxing yet vibrant experience by the seaside of Bali, and only minutes from a fully equipped beach. Lidah Lokal is a restaurant that offers a wide variety of traditional dishes, seafood, fusion, and Indonesian food. BART or Bar at Rooftop is an outdoor venue that combines a lively atmosphere, delicious cocktails, great hospitality and beautiful city views. The swimming pool with an Infinity Pool concept offers quite an experience, along with the 89 hotel rooms with contemporary elegant designs, namely Studio 30, Studio 40, and Studio 55 types provide a completely unique experience.

Since its inception, Artotel Sanur - Bali has collaborated with local artists to display their work, artworks such as wall paintings painted by local artists. Furthermore, Artotel ARTSPACE functions as a contemporary gallery and displays works of art and installations by local artists. The Artotel Sanur – Bali’s building has an open space concept and is decorated with green plants, in line with their principles on environmental sustainability. Artotel Sanur is actively involved in the Association of Indonesian Hotels and Restaurants (PHRI), Bali Hotel Association (BHA) and Hotel Hospitality in the Sanur area.

Sustainable Practices

Artotel Sanur supports the 'No Single Use Plastic' program to tackle the problem of plastic waste and preserve the environment. Several efforts have been made, namely not using plastic straws and replacing them with paper straws which are more environmentally friendly and mineral water in single-use plastic bottles are replaced with mineral water in glass bottles that can be refilled in the rooms and throughout the hotel area.

Collaborating with the Hotel Hospitality forum in the Sanur area, Artotel Sanur carries out cleaning activities every three months and participates in the World Clean Up Day event, where they participate in beach cleanups along with the local communities in the area. Tree planting in the Sanur Beach area is carried out regularly, this is a form of cooperation with the local village authority of Banjar Danau Tamblingan, where Artotel Sanur is located.

To conserve water, Artotel Sanur uses two water management systems, namely in collaboration with the Denpasar Sewage Development Project (DSDP), an independent water management using a water filtration system so that water can be filtered and reused for watering plants and cleaning activities. In addition, efforts to save water involving their guests are also carried out, namely installing signs in the rooms and bathrooms regarding the use of sufficient water, the use of towels, and the replacement of bed linen. Agus Ade Suryawirawan, General Manager of Artotel Sanur - Bali said, "Significant water savings can be seen, from 20-25% decrease in monthly operating costs and also savings in laundry, we can see the movement before implementing these signs and the perceived decrease is 20-24 percent. 30% per month.”

Several energy conservation efforts have been carried out by Artotel Sanur, namely replacing conventional bulbs with Light Emitting Diodes (LEDs) and installing a timer so that the use of lights in several hotel areas can be arranged according to a predetermined schedule. Artotel Sanur achieved 15-20% savings from this effort, a significant decrease.

Artotel Sanur - Bali has good waste management and separates its waste according to predefined categories, namely organic waste, non-organic waste and Toxic and Hazardous (B3) waste. Organic waste and non-organic waste are first separated by the hotel and handed over to a waste management company from the local village. Artotel Sanur - Bali has designated a special B3 area which has been certified by the local government.

To support sustainable tourism, socio-economic aspects are important for Artotel Sanur - Bali. As an inclusive hotel, Artotel Sanur - Bali is disability friendly. Wheelchair access is available in the lobby, a wheelchair-only lift, and special rooms close to the reception area and restaurant to ensure the comfort and satisfaction of guests with special needs.

To support local socio-economic conditions, Artotel Sanur - Bali supplies groceries from locals, namely residents of the Sanur area, Bali. Artotel Sanur prioritizes employing local people and ensures that all staff receive regular training to provide the best service to guests. In addition to ensuring guest satisfaction, Artotel Sanur ensures staff job satisfaction by holding a special program, namely the Artist Satisfaction Survey every 6 months. Artotel Sanur opens opportunities for Tourism College students to conduct Field Work Training and has collaborated with the Bali International Business and Tourism College of Denpasar, English Club, Elizabeth International Denpasar, Monarch Bali, Bali State Polytechnic.

To promote Balinese culture, Artotel Sanur - Bali organized Archipelago Night, a cultural evening event at their Lidah Lokal restaurant. This event was enlivened by local dancers who performed typical Balinese dances alongside servings of Indonesian delicacies, especially from Balinese cuisine.

Joining Signing Blue

Artotel Sanur - Bali joined Signing Blue in 2019 as they have the same ideals in terms of their principles on environmental sustainability and socio-cultural tourism. Artotel Sanur feels the benefits of implementing sustainability programs such as savings in energy and water. Artotel Sanur was helped by the Standard Operating Procedures suggested by Signing Blue for their waste management and planning for environmentally friendly activities. An event that is carried out every year is Earth Hour which involves the hotel and its guests not using electricity for one hour.

In collaboration with WWF-Indonesia, Artotel Sanur - Bali organized a program to recycle unused linen for resale. The linen is recycled into bags and the proceeds from the sales are donated to sustainable programs related to nature conservation. This program is one of the sustainability programs belonging to the Artotel Group, Artotel Earth, in collaboration with WWF-Indonesia.

Facing the Pandemic Period

Artotel Sanur – Bali’s response to the Pandemic is by increasing the comfort of guests staying so that guests can feel a 'normal' atmosphere when staying at the hotel, this is proven by the number of guests returning. Artotel Sanur ensures the prime condition of all areas, especially rooms, the comfort and safety of guests is guaranteed with the 'I Do Care' or Cleanliness, Health, Safety, and Environment Sustainability (CHSE) certification issued by the Ministry of Tourism and Creative Economy (Kemenparekraf) Republic of Indonesia in December 2020 with a perfect score.

Standard Operating Procedures have been established and must be followed by all staff and guests. The addition of hand washing basins, hand sanitizers, and reminders for the COVID-19 virus have been implemented. Guests who come are required to check their temperature and wash their hands before entering the hotel area. Signs for the mandatory wearing of masks, diligent hand washing, and social distancing have been placed at many points in the hotel area. The process of sterilization and disinfection is often carried out when guests leave. Artotel Sanur - Bali provides a temporary isolation room to anticipate guests who are unwell, in accordance with directions from the central government's CHSE program. Artotel Sanur - Bali collaborates with the nearest clinic, namely the Vendata clinic, for a fast response and health workers who are always ready to pick up guests and carry out further necessary treatment.

As with the rest of the world, Artotel Sanur – Bali hopes that the pandemic will end soon and lead to a better world. A world where foreign and domestic tourists can come back and improve the economy of Bali. Artotel Sanur plans to continue the sustainability activities that were delayed due to the activities ban. The CHSE health protocol will continue to be implemented to ensure the best service and comfort for guests.

In addition, with the Artotel Earth program, Artotel Sanur - Bali will continue to be committed to preserving the environment with the vision of becoming a tourism juggernaut that has a positive impact on the environment and supports its local socio-economic conditions of Bali.

Sanur is one of the current tourism Green Zones, opportunities for economic improvement are opened harmoniously. As a legendary destination, Sanur is an inspiration for Balinese culture. With the Bali tourism recovery program launched by the central government, Sanur is able to respond to this with a variety of local opportunities. European tourists as the main segment in Sanur are always active with the long-distance business programs from Bali. The hope in 2021 is to realize the Sanur area in welcoming the rapid global economic technology. “As comfortable as at home” is the expression of business people as well as tourists who visit and live in Sanur.

Located in Ubud, Bali, amidst the serenity of exotic trees and natural cool air, Artotel Haniman Ubud is a boutique hotel, featuring evocative artworks from Bali's leading contemporary artists. Only a ten minutes’ walk from Monkey Forest, a sanctuary and natural habitat for Bali's long-tailed macaques, a destination that can be enjoyed with family and loved ones in a calm and peaceful atmosphere.

Artotel Haniman Ubud was established in 2018 with the concept of prioritizing environmental sustainability, surrounded by lush trees. Artotel Haniman Ubud is a destination for tourists who want to simply relax. They have 22 rooms with unique designs, namely Studio 20, Studio 30, and Studio 40, providing different experiences for guests. Flock is its in-house restaurant designed like an exhibition hall, filled with warm natural lighting. Flock offers a premium bar, delicious fresh food and a selection of Nusantara coffee. Artotel Haniman Ubud is actively involved in the Association of Indonesian Hotels and Restaurants (PHRI) and the Ubud Hotel Association (UHA).

Artotel Haniman Ubud supports the 'No Single Use Plastic' program to tackle the problem of plastic waste and to help preserve the environment. Several efforts have been made, namely not using plastic straws and replacing them with paper straws which are more environmentally friendly. Moreover, mineral water in single-use plastic bottles have been replaced with mineral water in glass bottles that can be refilled in the rooms and throughout the hotel area.

There are signs for energy and water savings in the rooms, urging guests to hang towels to be reused and placing signs on linen for it to be reused. Artotel Haniman Ubud uses three types of water filtration systems, namely Manga, carbon, and sand filters, to manage water so that it can be reused in bathrooms and swimming pools without compromising the comfort of guests.

Several energy conservation efforts have been carried out by Artotel Haniman Ubud, namely replacing conventional bulbs with Light Emitting Diodes (LEDs) and installing a timer to control hotel lights to a predetermined schedule. Artotel Haniman Ubud also maximizes the use of natural lighting with a building concept that is open to nature.

Artotel Haniman Ubud has a good waste management system that separates waste according to a predefined category, namely general waste, recyclable waste and Toxic and Hazardous Materials (B3) waste. Cooperating with the Padang Tegal Compost House for collection of the organic waste separated by the hotel, the organic waste is in turn processed into compost.

To support the socio-economic conditions of the local community, Artotel Haniman Ubud collaborates with farmers to supply vegetables and fruits. All works of art displayed in the hotel area are works of contemporary artists from Ubud and Denpasar, some of which are exhibited and can be purchased by guests and visitors. Local products are used by Flock, these include spices, and Kintamani coffee, a coffee that is famous throughout the world. Soap and shampoo used in-room and by the hotel spa, are local Balinese products, which are provided by an eco-friendly social entrepreneur. To promote Balinese culture, Artotel Haniman Ubud staff actively participate in Balinese traditional events and wear Balinese traditional clothes on Thursdays in accordance with a Bali Regional Government mandate. Artotel Haniman Ubud staff, who are mostly Balinese, often recommend guests to visit famous tourist sites in the Ubud area and encourage them to purchase tour packages.

Artotel Haniman Ubud is committed to assisting local socio-economics by employing local people, especially locals from Ubud and Denpasar. These employees are provided with a work contract which includes provisions, all in accordance with the Manpower Act of Indonesia. In order to improve individual and collective skills of the staff, trainings are carried out regularly. As a result, it increases the satisfaction of their guests. This can be seen from the Excellence Reviews and positive comments on the pages of TripAdvisor, Ticket.com, Traveloka, Google Reviews and in several other online platforms. In addition to ensuring guest satisfaction, Artotel Haniman Ubud ensures staff job satisfaction by holding a special program, namely the Artist Satisfaction Survey, which is done twice annually. Artotel Haniman Ubud opens opportunities for Tourism College students to conduct Field Work Training and has collaborated with Tourism Vocational High School, The Hotel International School Elizabeth as well as the Werdi Sila Kumara Vocational High School.

With shared values on principles of environmental sustainability and socio-cultural tourism within the tourism sector, Artotel Haniman Ubud joined Signing Blue in December 2019. With a location surrounded by green natural sceneries, Artotel Haniman Ubud is committed to become a hotel that genuinely cares about the environment and strives to have a positive impact on the local socio-economics.

Signing Blue is the perfect complement to an internationally trusted legal entity. Signing Blue is a marine tourism improvement program by WWF-Indonesia foundation. Artotel Haniman Ubud improved its Standard Operating Procedure which relates to environmental conservation. They also participate in Earth Hour, where the hotel and its guests do not use electricity for one hour.

In collaboration with the WWF-Indonesia and the Tri Upcycle community, Artotel Haniman Ubud organized a program to recycle unused linen for resale. The linen is recycled into bags and the proceeds from the sale are donated to sustainable programs related to nature conservation. This program is called Artotel Earth.

The Covid-19 pandemic pushed Artotel Haniman Ubud to innovate in various departments. These include renovations, room rejuvenation, and additional facilities in the Food and Beverage area in order to maintain guest satisfaction and comfort. Several attractive stay promo packages have been launched, one of which is the 'Honeymoon at Haniman' package, a package for honeymooners complete with romantic dinners.

Several sustainability efforts during the pandemic related to socio-cultural and environmental conditions around the hotel location have been carried out with all Artotel Haniman Ubud staff, namely distributing necessities to those in need around Ubud and Denpasar.

Artotel Haniman Ubud received the 'I Do Care' or Cleanliness, Health, Safety, and Environment Sustainability (CHSE) certificate issued by the Ministry of Tourism and Creative Economy (Kemenparekraf) of the Republic of Indonesia in November 2020. Staff and guests alike must follow the established Standard Operating Procedure (SOP). The addition of water basins, hand sanitizers, and signs to prevent the spread of COVID-19 virus have been implemented. Guests are required to check their temperature and wash hands before entering the hotel. Signs for the mandatory wearing of masks, diligent hand washing, and social distancing have been placed at many points in the hotel. The sterilization and disinfection process are often carried out when guests go out. In addition, General Cleaning or overall cleaning is carried out every month to keep the rooms clean and looking new. Artotel Haniman Ubud provides a temporary isolation room in anticipation of sick guests, as one of the directions from the central government's CHSE program. The check-in and check-out system is carried out online to reduce physical contact and reduce paper usage.

The end of the Pandemic is the hope of Artotel Haniman Ubud, as is the hope of many throughout the world. The scenario where foreign and domestic tourists come back to improve Bali's economy with the opening of state borders and the possibility of holiday activities. Artotel Haniman Ubud has planned various activities to help preserve nature and the social economy of Bali, namely by holding exhibitions in collaboration with communities that genuinely care about the environment.

2021 marks Ubud as a green tourism area in Bali, this gives it the best opportunity to recover as part of the economic recovery program from the central government. There are many international events that are still being held, albeit virtual, as Ubud is always an interesting place to visit. The change to virtual businesses from Ubud is ever more popular with young millennials, and this has become a trend to a more practical lifestyle. The comfortable and calm atmosphere of Ubud, despite the emergence of new businesses, is a therapy for peace from the universe. Awarded as the cleanest city in Indoneisa, Ubud on the island of Bali is an icon of cleanliness and a healthy environment, a positive example for other cities in Indonesia. The exotic nature of Ubud has been and always will inspire artists as well as businessmen.

The Villa Lumbung is located on Jalan Petitenget, Bali, close to Petitenget Beach, one of the most famous beaches in Bali. With a large garden and a two-level swimming pool, the Villa has a natural, exotic and tropical concept. Established in 1996, most of their guests are foreigners, 70% of which are Australians with the rest being Europeans, Asians and domestic tourists. The Villa Lumbung is active in various associations such as the Bali Villa Association (BVA), the Indonesian Hotel and Restaurant Association (PHRI), and the Indonesian Hotel General Manager Association (IHGMA).

As an inspiring place to stay, The Villa Lumbung always prioritizes the surrounding natural environment, so that guests can feel comfortable, happy to stay and enjoy the various facilities with the hospitable staff. The Villa Lumbung has a capacity of 70 hotel-style rooms with three different types, 36 superior type rooms, 34 deluxe rooms, and two three-story three-bedroom villas. Various kinds of facilities are available, swimming pools, children's playgrounds, gyms, money changers, transportation services which are in collaboration with local communities, as well as shops that provide a variety of local craftsmanship are also available. The restaurant at The Villa Lumbung is great for culinary fans, always serving a complete and interesting menu.

The Villa Lumbung is regularly active in coastal cleaning programs such as the Beach Clean Up Day program which is carried out every year, collaborating with local environmental care communities such as Trash Hero Bali, Bye Bye Plastic Bag Bali and several other associations such as BVA and IHGMA.

In order to support the Sustainable Tourism program, The Villa Lumbung also promotes the “No Single Use Plastic” program in efforts to control excessive waste. Refillable glass drinking bottles as well as an abundance of water dispensers are available on the hotel grounds. The Villa Lumbung no longer uses disposable soap and shampoo containers, these have been replaced with an automatic soap and shampoo dispenser, this encourages each guest to use as much as they need. In the restaurant, The Villa Lumbung applied the same methods for single-use plastic bottles, as well as no use of plastic straws. 

The Villa Lumbung has an initiative to save electricity and reduce general energy consumption, one of their efforts by replacing all conventional bulbs with the more efficient Light Emitting Diodes (LEDs). Such investments are high, but so are the rewards, as energy usage can be reduced by 30%.

In addition to energy saving efforts, The Villa Lumbung also has water conservation initiatives. By placing written signs and pamphlets, urging guests to only use water as much as necessary, and providing guests the option to change linen only when required.

An additional water conservation initiative is the Sewage Treatment Process (STP), water from this process is limited to water for the plants in the garden area.  Currently, The Villa Lumbung has three water filtration tanks and can be used for pond water and for watering plants. In addition to the STP system, The Villa Lumbung has 50 biopori holes to cope with flooding and to make compost, so that water savings of 20-30% can be achieved, this is an effort to reduce the ecological footprint and minimize environmental pollution, namely dirty water waste. As I Wayan Suwada,  operational manager of The Villa Lumbung said, “With the STP, the water that is discharged from the restaurant kitchen can be reused, with a high investment but decreased usage by 20 to 30 percent, good for operations and the environment because of waste water dirty is processed and can be reused.”

In terms of general waste management, The Villa Lumbung has been sorting waste from 2016 which are in accordance with appropriate waste categories, namely organic waste, non-organic waste, and glass which is then distributed to a trusted local waste management company. Organic waste such as food waste from restaurants and leaves are placed in a special place in the hotel area to be picked up by local garbage collectors and be used as compost, which is then given back to the hotel for use in their gardens. This is a positive continuity program between the two parties as stated by I Wayan Suwada, "By collaborating with the local community, organic waste is taken and processed to organic fertilizer which every month is sent back to The Villa Lumbung as many as 10 sacks, and it has tremendous value and benefits. This is very common for our operations because we have a very large garden.”

The Villa Lumbung is also a handicap friendly hotel. Superior and deluxe rooms are well equipped and can be designated to handicapped gusts. Other additions such as telephones in the bathroom, maps, and ramps in several areas in the public area of The Villa Lumbung increase the convenience and satisfaction of guests with special needs.

One of The Villa Lumbung's commitments in social, economic and cultural aspects is to continue to help the economy of their local community. Two-wheeled vehicle rental services are available for guests, in collaboration with locals who wish to rent out their motorbikes. The island of Bali is famous for its tattoo art, The Villa Lumbung collaborates with local tattoo artists and has provided a tattoo studio. It doesn't stop there, The Villa Lumbung also has a souvenir shop which sources products from local businesses. 

The Villa Lumbung often holds events to promote Balinese culture and help the socio-economics of the local community. “Bali Night” is a collaborative effort to promote Balinese dance where dancers from around the villa dance to entertain guests at dinner. The annual event to commemorate Nyepi Day which is specially commemorated in Bali is one such event for attracting guests. The hotel educates guests not to turn on the lights during Nyepi Day, organizes an event to make Canang; a religious offering made of flowers and coconut leaves, and a hat made of Kelangsa. The Villa Lumbung also organizes Balinese cooking classes and Balinese wine making classes. Some of the ingredients are obtained from the garden in The Villa Lumbung garden area, such as cinnamon, this is in line with their concept of 'from the garden to the dining table'.

Training is important for the satisfaction and comfort of guests, The Villa Lumbung provides regular training for staff and management, who are all Indonesian citizens. As a result of these training on service and satisfaction, excellent performance measures are achieved These include, receiving a Certificate of Excellence from TripAdvisor, an 8.4 rating on Agoda, and many more.

The Villa Lumbung is always open to helping tourism school students and has collaborated with Mengwi Vocational School and Widyapura Vocational School to provide student training positions and will be educated to the maximum extent so that students are well equipped to work in the tourism sector after graduation.

The Villa Lumbung joined Signing Blue, a program initiated by the WWF-Indonesia Foundation in July 2020 with the concept of harmony, namely caring for the environment, conserving energy and water, as well as supporting socioeconomics of respective communities.

The Villa Lumbung is committed to protecting the environment. Together with Signing Blue, The Villa Lumbung participates in the Sanur beach cleaning event with all of its employees in 2020. and for future activities, The Villa Lumbung is committed to participating with a minimum of 50 employees. 

Prior to joining Signing Blue, The Villa Lumbung sourced vegetables for restaurants from large companies, but since joining, the hotel has sourced vegetables from local companies. For meat, especially fish, the hotel chef makes every effort to purchase only fresh certified fish. The hotel, assisted by the Signing Blue team, has made a Standard Operating Procedure (SOP) regarding fish that is suitable for consumption or known as "sustainable fish". As stated by I Wayan Siwade, “We work closely with the Singing Blue team, we are provided with guidelines for supplying food-worthy fish and we comply because this is very good for the environment and guests. These are the steps that are currently being taken.”

Prior to the pandemic, the average occupancy of the hotel was above 80%, and during the pandemic, the occupancy decreased to 15%. However, The Villa Lumbung remains optimistic and carries out maintenance of the building, keeping its beauty and in preparation for when things return to normal. Sustainability efforts are still being carried out, such as cleaning the coast, but by reducing the number of employees involved to follow government regulations of social distancing. The Villa Lumbung issues a “day pass” at an attractive price to lure guests to come to the hotel and enjoy the two-level swimming pool and the exotic and natural atmosphere of the hotel's gardens.

The Villa Lumbung received the Cleanliness Health Safety and Environment Sustainability (CHSE) certification in July 2020. The addition of hand washing basins, placing warnings regarding CHSE and hand sanitizers in several public areas within the hotel were all applied. A very strict CHSE protocol has been followed for the convenience and safety of both guests and staff. The Villa Lumbung has dedicated staff to encourage guests during the check-in process to always wash their hands first and maintain a safe distance. Hotel rooms are always clean and disinfected after guests check out.

The Villa Lumbung is currently reorganizing its business strategy to prepare for things returning to normal. Sustainability activities such as reforestation programs in the surrounding area, clearing of swamp forests, and coastal cleaning activities are all maximized.

The return of all staff and employees as per usual is a hope for the post-pandemic future. Likewise with the economic situation on the island of Bali, especially in the tourism sector, the backbone of Balinese economy. Even now, the island of Bali remains as one of the most lucrative business places on earth.

Chasing the sunset is one of the most favorite tourist activities, chased by both foreign and domestic tourists. Kuta Beach and Legian Bali has been popular with tourists for quite some time, and Jalan Legian Bali is the entertainment center of the island, all kinds of restaurants, boutiques, cafes, and bars can be found on this street.

The One Legian Hotel was launched in 2011, and in order to meet the needs of the rapidly growing industry, The One Legian Hotel expanded in 2015 by adding a new building. Now, The One Legian Hotel has 301 rooms to welcome its guests. With the concept of 'One Stop Living Hotel', making The One Legian Hotel a pioneer with the concept that all facilities needed by guests can be found inside the hotel. The One Legian Hotel has the most complete facilities, namely comfortable rooms, two swimming pools, two restaurants, two bars, a fitness center, and a car park, all for maximum guest satisfaction.

Not only paying attention to quality services for guest satisfaction, The One Legian Hotel also pays attention to environmental sustainability. The One Legian Hotel is very active in carrying out environmental and socio-cultural sustainability programs. Running a coastal and local area cleaning program monthly. Collaborating with the local Village community, The One Legian Hotel carries out river cleaning and tree planting activities in the riverside area of Banjar Plasa. This activity is an effort of The One Legian Hotel to preserve the surrounding nature as well as a form of care for the community around Banjar Plasa. The One Legian Hotel carries out various social activities with all staff and employees, such as collecting useful items to be distributed to local orphanages. Together with associations namely the Indonesian Hotel and Restaurant Association (PHRI) and the Bali Hotel Association (BHA), The One Legian Hotel also conducted a blood donation program in the hotel area.

As a sustainable tourism player, and based on the common principles of environmental and socio-cultural sustainability, The One Legian Hotel officially joined Signing Blue, a program related to the improvement of marine tourism initiated by WWF-Indonesia in 2019. The One Legian Hotel collaborates with the WWF-Indonesia team and other hotels to carry out coastal cleaning activities at Mertasari Beach, Sanur Bali. Carried out every year, The One Legian Hotel commemorates Earth Hour by involving overnight guests to turn off their lights, in accordance with directives from the World WildLife Fund (WWF).

The One Legian Hotel's sustainability program focuses on three areas, namely the hotel area, the room area, and the Food and Beverages area. The One Legian Hotel supports the 'No Single Use Plastic' program by reducing the use of plastic as much as possible. Single-use plastic packaging can no longer be found in hotel rooms. Single-use plastic packaging has been replaced with environmentally friendly packaging, for example mineral water in single-use plastic bottles has been replaced with refillable glass bottles. The One Legian Hotel uses cloth bags for dirty clothes. These replacement efforts require a large investment, but there is a savings of 25% for replacing mineral water containers, and 30% for dirty clothes bags per year. In the Food and Beverages area, The One Legian Hotel has replaced all use of single-use take-away food packaging made of Styrofoam with environmentally friendly and recyclable packaging. Another effort is to replace the use of single-use plastic straws with straws made of bamboo and iron that can be reused. The digital menu is one of The One Legian Bali's innovations as an effort not to use paper-based menus.

Energy conservation efforts have been carried out by The One Legian Hotel since 2012 by replacing all lighting to Light Emitting Diodes (LEDs) and installing motion sensor systems at several points in the hotel area. These efforts can lead to a 30% energy savings. Water conservation is important for The One Legian Hotel which has two swimming pools. A water filtration system has been implemented to recycle swimming pool water so that it can be reused without compromising the comfort of the guests using their facilities.

Putu Sedana, Operation Manager of The One Legian Hotel said, “The savings that occur go hand in hand between sustainability and economy. They support each other.”

The One Legian Hotel has good waste management by separating organic and non-organic waste. Cooperating with local waste companies, organic waste is handed over, and in turn The One Legian Hotel receives compost to be used in the hotel gardens. Further efforts to minimize pollution carried out by The One Legian Hotel Seminyak is to reduce dirty water waste by establishing good cooperation with the Denpasar Sewage Development Project (DSDP) institution.

In an effort to run a hotel with a sustainable tourism concept, The One Legian Hotel is a hotel that is friendly to guests with special needs. The hotel is equipped with a special bathroom for people with disabilities, a special ramp for wheelchairs, and has prepared a special room located close to the lobby and restaurant.

To help develop and promote local Balinese culture, The One Legian Hotel is committed to the local community in Banjar Plasa by cooperating in the form of purchasing food ingredients from local Micro, Small and Medium Enterprises (MSMEs). The One Legian Hotel organizes Legian Street Market every two months for three consecutive days to support local MSMEs.

The One Legian Hotel is committed to helping local socio-economics by employing locals, namely residents of Banjar Plasa. All staff of The One Legian Hotel are Indonesian citizens, 90% of which are Banjar Plasa residents, and they have work contracts in accordance with the labor laws of Indonesia. Trainings to improve individual and collective skills are carried out periodically, helping increase the satisfaction of guests. This can be felt from the Excellence Review and positive comments on the TripAdvisor page and in several other online platforms. In addition, The One Legian opens opportunities for students to work part-time or Field Job Training (PKL) in hotels and has collaborated with several high schools, both Tourism Vocational High Schools (SMK), Information Technology Vocational Schools, Tourism Colleges, Bali State Polytechnic, Institute of International Business and Tourism (STPBI). The One Legian accommodates these students to help them develop and adapt to the world of the tourism industry.

Facing the Pandemic Period

Legian Street, Kuta Bali is a popular destination for foreign and domestic tourists. The One Legian, right in the middle of Legian Street, is one of the most favorite hotels, with an occupancy rate of 100% in the pre-pandemic period. Currently, The One Legian is carrying out several strategies to deal with the global pandemic, one of which is making attractive stay package promos for domestic and local tourists. Daily packages are available for visitors who can enjoy hotel facilities such as the swimming pool and fitness center.

To face the New Normal period, The One Legian has adapted by implementing health protocols and has been certified for Cleanliness, Health, Safety, and Environmental Sustainability. Strict New Normal protocols have been implemented at The One Legian. The addition of hand washing basins, hand sanitizers, and signs to prevent the spread of COVID-19 have been implemented. Guests are required to check their temperature and wash their hands before entering the hotel area. Signs for wearing masks, diligent hand washing, and maintaining social distance have been placed at many points in the hotel area. Furthermore, food handling methods have been improved in the restaurant and kitchen areas to reduce physical contact with guests. 

The hope in the future for The One Legian is that they can get through the pandemic and that the tourism of Bali can bounce back. The One Legian will continue implementing the CHSE protocol which has become the hotel standard for maintaining the comfort and safety of guests. Interesting promotions will continue to be offered, to remind the world that the beautiful island of Bali is ready for foreign and domestic tourists. The middle of 2021 has made many good moves for Bali tourism to get back in shape, the central government for example has organized world events to be held in Bali. The beauty of Bali will always attract optimism and tourists, allowing for business opportunities to continue to develop.