Located right in the middle of Bali's modern millennial culinary tourism area, only one block from the Legian and Seminyak areas, surrounded by restaurants, convenience stores, and ATMs,The 1O1 Bali Fontana Seminyak is designed uniquely to accommodate the modern lifestyle on the island of Bali while maintaining the authentic atmosphere of Balinese nature. The 1O1 Bali Fontana Seminyak was established in 2012 with a commitment to provide the best service to their guests. Consisting of 136 rooms with different room types according to guests’ needs, namely superior rooms, deluxe pool views, and family rooms, equipped with facilities such as restaurants and bars, fitness center, meeting rooms, and spas, complete package to be enjoyed in a city-hotel.
The 1O1 Bali Fontana Seminyak is actively involved in the Association of Indonesian Hotels and Restaurants (PHRI), Bali Hotel Association (BHA), and has received a Gold Certificate from the Tri Hita Karana Foundation, a tourism sector award to actors for their efforts to preserve the island's culture and environment.
Efforts to Preserve the Environment
Various kinds of activities to preserve the environment are often carried out by The 1O1 Bali Fontana Seminyak, such as weekly collaborations with the Legian Traditional Village in a clean-up event on Jalan Legian, planting trees on Jalan Dewi Sri, and participating in beach cleanups in Kuta Beach.
Together with the BHA association, The 1O1 Bali Fontana Seminyak also participated in cleaning and education activities related to the management, arrangement, and sorting of waste in one of the villages in Tabanan.
An environmental conservation activity is routinely carried out to commemorate the anniversary of The 1O1 Bali Fontana Seminyak, namely planting trees on Serangan Island and releasing turtles in collaboration with turtle managers at Kuta Beach, the closest beach to The 1O1 Bali Fontana Seminyak.
The 1O1 Bali Fontana Seminyak collaborated with the Bali Provincial Governor's office in cleaning the Besakih Temple which is one of the most important temples on the island of Bali. The effort to preserve the island of Bali does not stop there, The 1O1 Bali Fontana Seminyak participates annually in The Biggest Beach Clean Up Bali, a coastal cleaning event in collaboration with Bye Bye Plastic Bag. They also participate in the International Coastal Clean Up event. The 1O1 Bali Fontana Seminyak is committed to supporting programs related to preserving the environment by involving almost 50% of its staff.
The 1O1 Bali Fontana Seminyak has a good waste management system, in collaboration with the Legian Traditional Village for waste management. The 1O1 Bali Fontana Seminyak sorts its waste according to categories, namely organic waste, plastic, paper, and cans which is carried out within the hotel area before being handed over to a waste management company of the Legian Traditional Village.
To support good sustainable tourism, this hotel is disability friendly. The hotel is equipped with wheelchairs and canes for the convenience of guests with special needs. The hotel is also equipped with a special bathroom for people with disabilities and special stay rooms located on the ground floor close to the lobby and restaurant.
The 1O1 Bali Fontana Seminyak is committed to the socio-economic aspects of the island of Bali. Food ingredients such as fruits and vegetables are obtained from local farmers in the Bedugul area. The 1O1 Bali Fontana Seminyak is also committed to purchasing fish that are suitable for consumption for the sake of a sustainable sea. The 1O1 Bali Fontana Seminyak collaborates with incense craftsmen, along with canang, a typical Balinese offering, with a total of 100,000 sticks of incense required per month. All the artworks in The 1O1 Bali Fontana Seminyak are the work of local craftsmen. To celebrate the New Year, The 1O1 Bali Fontana Seminyak held a Barbecue Night, enlivened by Balinese dances and local musicians.
The 1O1 Bali Fontana Seminyak is committed to employing local Balinese and all staff of The 1O1 Bali Fontana Seminyak are Indonesians. All of their staff have permanent work contracts and The 1O1 Bali Fontana Seminyak has complied with the Indonesian labor laws. The 1O1 Bali Fontana Seminyak accepts students from the College of Tourism and Vocational Schools to conduct Field Work Training. The 1O1 Bali Fontana Seminyak collaborates with the Bali Tourism College in Nusa Dua and the State Polytechnic. Trainings for staff related to guest services are regularly carried out to maintain guest satisfaction, this can be seen from the good reviews from TripAdvisor, TrustYou, and various other online platforms.
Joining Signing Blue
With their shared vision of sustainability, The 1O1 Bali Fontana Seminyak joined Signing Blue, an internationally trusted legal entity. Signing Blue is a marine tourism improvement program from WWF-Indonesia. This togetherness of concepts has allowed The 1O1 Bali Fontana Seminyak to collaborate with Signing Blue since 2020, and can already experience the benefits of being guided in making changes to have a positive impact on the environment.
Many positives have been achieved by The 1O1 Bali Fontana Seminyak since joining Signing Blue, for example reducing plastic waste. Currently, the use of single-use plastic bags has been replaced with cloth bags that can be washed and reused. Bathroom amenities such as soap and shampoo in single-use plastic packaging have been replaced with more eco-friendly packaging.
Drinking water bottles in single-use plastic bottles have been replaced with refillable glass bottles. Karta I Wayan, General Manager of The 101 Bali Fontana Seminyak said, "If the room occupancy is 50% occupied, namely 68 rooms and two bottles of mineral water are provided in the room, we can reduce the use of 136 bottles of mineral water in single-use plastic packaging per day. We have avoided 48,900 plastic bottle waste per year.”
Prior to joining Signing Blue, 50% of the hotel area used conventional light bulbs. Currently, The 101 Bali Fontana Seminyak has replaced all with Light Emitting Diodes (LEDs); this is an energy conservation effort, with energy savings of up to 15% consistently being achieved.
To conserve water, The 101 Bali Fontana Seminyak has a filtration system that allows it to reuse wastewater for watering plants. Laboratory test results for the filtered water are good and the hotel has received permission to use the filtered water. The perceived savings every month is 15%. In addition to using a filtration system, The 101 Bali Fontana Seminyak has bio-pore holes to maximize water infiltration into the soil. In the room, The 101 Bali Fontana Seminyak provides several signs for saving water, signs to only use water when in need, signs to hang towels if towels want to be reused, and signs giving guests the option of reusing their linen.
Positive changes in waste management have been made by The 101 Bali Fontana Seminyak, such as the addition of a certified hazardous and toxic (B3) waste storage area.
The 101 Bali Fontana Seminyak was doing well before the Pandemic, their occupancy rate reached 90%, with guests coming from all around the world. Currently, The 101 Bali Fontana Seminyak is dominated by domestic tourists who make reservations from Online Travel Agents (OTA). The Pandemic has pushed The 101 Bali Fontana Seminyak to make several changes and improvements, namely rearranging the gardens within the hotel area, rejuvenating hotel rooms, improving the menus in the restaurant and rearranging the table layout in the restaurant in order to maintain a safe distance for the convenience of the guests.
The 101 Bali Fontana Seminyak has successfully received a 'New Normal' certificate issued by the Bali Regional Government Tourism Office (Disparda) and an 'I Do Care' certificate or Cleanliness, health, Safety, and Environmentally Sustainable (CHSE) issued by the Ministry of Tourism and Creative Economy (Kemenkraf) of the Republic of Indonesia. The Standard Operating Procedure has been updated and must be followed by all staff and guests. The addition of hand washing basins, hand sanitizers, and signs to prevent the spread of COVID-19 have been implemented. Guests are required to check their temperature and wash their hands before entering the hotel area. Signs for wearing masks, diligent hand washing, and maintaining social distance have been placed at many points in the hotel area. The sterilization and disinfection process is often carried out when guests leave and sterilized rooms will be marked once they have passed the sterilization process. The 101 Bali Fontana Seminyak provides tissue paper in their elevators for pressing elevator buttons, two isolation rooms to anticipate guests who have fallen sick, a clinic that has been equipped with oxygen cylinders, and a special spa room, all to maintain guest satisfaction.
The end of the Pandemic is the hope for everyone in all parts of the world, this includes The 101 Bali Fontana Seminyak, with the high hopes that the situation will change for the better.
The 101 Bali Fontana Seminyak has planned various activities to help preserve nature and help develop the socio-economics of the island of Bali. Two of such activities are helping finance children who cannot afford school fees and covering the finances for the elderly in nursing homes. The central government has prepared many world events to be held in Bali for the middle of 2021, providing great opportunities for recovery in the tourism business, and in turn the world economy. The great allure of Bali remains strong, despite the Covid-19 Pandemic.
Bali’s beaches are second to none, one such beach is Berawa Beach, with its calm atmosphere, it is a strategic location for various social and personal activities. In fact, various events are often held with international and local concepts. Berawa Beach is also famous for attracting surfers from all around the world.
The Haven Bali Berawa was officially opened in January 2017, a five-star facility complete with a 500-meter swimming pool. Located right on the coast of Berawa, North Kuta, one of the favorites of foreign and domestic tourists. Consisting of 60 hotel rooms with a unique exterior concept that tends to lean towards natural wood style but has a modern touch. The Haven Bali Berawa is a sustainable tourism player who not only pays attention to environmental sustainability but also pays attention to socio-economic cultural welfare. This is evident from the program of environmentally friendly activities carried out as well as their program to only employ local people. The Haven Bali Berawa is active in the central association of the Indonesian Hotel and Restaurant Association (PHRI) and the Bali Province PHRI.
The Haven Bali Berawa has a vision and mission that leads to environmental sustainability and the development of socio-economic culture. Signing Blue, an idea from WWF-Indonesia for the improvement of marine tourism is a perfect complement that can be trusted internationally. This togetherness of concepts has allowed The Haven Bali Berawa to collaborate with Signing Blue since 2018.
The Haven Bali Berawa has implemented the completeness of environmentally friendly hotel rooms by eliminating single-use plastic packaging such as by replacing mineral water in single-use plastic bottles with glass bottles and placing signs regarding the use of water and electricity in moderation, this was welcomed positively by their guests.
Bogang Septiadi, General Manager of The Haven Suite Bali Berawa said, "We changed the use of mineral water in single-use plastic bottles to mineral water in glass bottles, this resulted in savings because we used to buy 300 to 400 plastic bottles per day, and currently we just bought glass bottles and refilled mineral water. There has been a decline in bottle purchases and garbage collection.”
Water conservation efforts have been carried out by The Haven Suite Bali Berawa by using a water pump system with Reverse Osmosis, using underground water which is then processed and used to fill the swimming pool and water for bathrooms. By using the Reverse Osmosis system, significant amounts of water are not wasted, as an example, the swimming pool used to waste as much as 60 cubic meters, and now using this system the water wasted is merely 10 cubic meters. To minimize energy usage, The Haven Suite Bali Berawa replaced all its conventional light bulbs with Light Emitting Diodes (LEDs). All staff and guests are regularly educated on energy savings and environmental friendliness.
The Haven Suite Bali Berawa is located right on the coast and has a special Standard Operating Procedure (SOP) for handling stranded marine mammals. All management, staff and guests are educated on the SOP for handling stranded marine mammals.
One form of The Haven Suite Bali Berawa's concern for natural preservation is collaborating with communities that care about the environment, namely collaborating with the PHRI association on World Clean Up Day, Bye Bye Plastic Bag Bali in The Biggest Beach Clean Up, Earth Hour, and Blue Ocean which is carried out annually. Planting palm trees and planting trees in swamp forests is also often done in order to conserve nature.
The Haven Suite Bali Berawa has good waste management by separating organic and non-organic waste. The hotel has also been certified in handling Hazardous and Toxic (B3) waste in accordance with the laws in Indonesia. The Haven Suite Bali Berawa has a Waste Bank program in collaboration with the Badung Regional Government and has signed a Memorandum of Understanding (MOU) for the collection of waste to be recycled. Another effort to control plastic waste is to collaborate with EcoLab, a social company in the field of waste control. Plastic waste from hotels is recycled by EcoLab and used as useful items such as bags, hangers, cup mats, as well as bracelets.
To run with a sustainable tourism concept, The Haven Suite Bali Berawa is a hotel that is disabled and elderly friendly. The hotel is equipped with a special bathroom for people with disabilities, a special ramp for wheelchairs, and has prepared a special room. The Haven Suite Bali Berawa collaborates with the disabled community in Klungkung, East Bali, where people with disabilities could showcase their skills in a cultural evening of dances and handicrafts to promote Balinese culture.
To promote local culture, once a year on Nyepi Day, The Haven Suite Bali Berawa educates guests by making canang activities, a typical Balinese offering made of various kinds of flowers and coconut leaves, of course accompanied by Balinese dances.
The Haven Suite Bali Berawa addresses its socio-economic concerns by employing local people and is committed that 40% of the workforce is local. The Haven Suite Bali Berawa complies with the labor law by not employing underage workers and ensuring worker safety with an annual certification process. Basic training related to the best work and services are carried out every month.
Entering the Covid-19 Pandemic, The Haven Suite Bali Berawa experienced a decline in occupancy, but The Haven Suite Bali Berawa spent more time working on internal and physical improvements to the hotel and finally received the Cleanliness, Health, Safety and Environment Sustainability CHSE certification from the Ministry of Tourism and the Indonesian Creative Economy. A strict New Normal protocol has been implemented at The Haven Suite Bali Berawa to prevent the spread of the COVID-19 virus.. The addition of hand washing basins, hand sanitizers, and signs to prevent the spread of COVID-19 have been implemented. Guests are also required to have their temperature checked and wash their hands before entering the hotel area. Signs for the mandatory wearing of masks, diligent hand washing, and social distancing have been placed at many points in the hotel area. The hotel rooms have masks that guests can use for free. The sterilization and disinfection process are often carried out when guests leave and the room will be marked if it has gone through the process.
The internal improvement carried out by The Haven Suite Bali Berawa during the Pandemic was by conducting a training program entitled Training Camp, where staff stayed in hotel rooms for hygiene training and several other training topics to maintain staff motivation during the Pandemic.
The end of the pandemic, which is the hope for everyone around the world. The Haven Suite Bali Berawa is impatient and optimistic that it is ready to meet the demand and arrival of tourism when conditions improve, and foreign tourists return for their vacation to the Island of the Gods. Full of confidence, the island of Bali remains optimistic of future opportunities. Tourism, arguably a basic necessity for everyone, cannot be replaced by other segments. It has an important role in psychological recovery and relaxation, which in turn leads to more enthusiasm for socialization.
Chasing the sunset is one of the most favorite tourist activities, chased by both foreign and domestic tourists. Kuta Beach and Legian Bali has been popular with tourists for quite some time, and Jalan Legian Bali is the entertainment center of the island, all kinds of restaurants, boutiques, cafes, and bars can be found on this street.
The One Legian Hotel was launched in 2011, and in order to meet the needs of the rapidly growing industry, The One Legian Hotel expanded in 2015 by adding a new building. Now, The One Legian Hotel has 301 rooms to welcome its guests. With the concept of 'One Stop Living Hotel', making The One Legian Hotel a pioneer with the concept that all facilities needed by guests can be found inside the hotel. The One Legian Hotel has the most complete facilities, namely comfortable rooms, two swimming pools, two restaurants, two bars, a fitness center, and a car park, all for maximum guest satisfaction.
Not only paying attention to quality services for guest satisfaction, The One Legian Hotel also pays attention to environmental sustainability. The One Legian Hotel is very active in carrying out environmental and socio-cultural sustainability programs. Running a coastal and local area cleaning program monthly. Collaborating with the local Village community, The One Legian Hotel carries out river cleaning and tree planting activities in the riverside area of Banjar Plasa. This activity is an effort of The One Legian Hotel to preserve the surrounding nature as well as a form of care for the community around Banjar Plasa. The One Legian Hotel carries out various social activities with all staff and employees, such as collecting useful items to be distributed to local orphanages. Together with associations namely the Indonesian Hotel and Restaurant Association (PHRI) and the Bali Hotel Association (BHA), The One Legian Hotel also conducted a blood donation program in the hotel area.
As a sustainable tourism player, and based on the common principles of environmental and socio-cultural sustainability, The One Legian Hotel officially joined Signing Blue, a program related to the improvement of marine tourism initiated by WWF-Indonesia in 2019. The One Legian Hotel collaborates with the WWF-Indonesia team and other hotels to carry out coastal cleaning activities at Mertasari Beach, Sanur Bali. Carried out every year, The One Legian Hotel commemorates Earth Hour by involving overnight guests to turn off their lights, in accordance with directives from the World WildLife Fund (WWF).
The One Legian Hotel's sustainability program focuses on three areas, namely the hotel area, the room area, and the Food and Beverages area. The One Legian Hotel supports the 'No Single Use Plastic' program by reducing the use of plastic as much as possible. Single-use plastic packaging can no longer be found in hotel rooms. Single-use plastic packaging has been replaced with environmentally friendly packaging, for example mineral water in single-use plastic bottles has been replaced with refillable glass bottles. The One Legian Hotel uses cloth bags for dirty clothes. These replacement efforts require a large investment, but there is a savings of 25% for replacing mineral water containers, and 30% for dirty clothes bags per year. In the Food and Beverages area, The One Legian Hotel has replaced all use of single-use take-away food packaging made of Styrofoam with environmentally friendly and recyclable packaging. Another effort is to replace the use of single-use plastic straws with straws made of bamboo and iron that can be reused. The digital menu is one of The One Legian Bali's innovations as an effort not to use paper-based menus.
Energy conservation efforts have been carried out by The One Legian Hotel since 2012 by replacing all lighting to Light Emitting Diodes (LEDs) and installing motion sensor systems at several points in the hotel area. These efforts can lead to a 30% energy savings. Water conservation is important for The One Legian Hotel which has two swimming pools. A water filtration system has been implemented to recycle swimming pool water so that it can be reused without compromising the comfort of the guests using their facilities.
Putu Sedana, Operation Manager of The One Legian Hotel said, “The savings that occur go hand in hand between sustainability and economy. They support each other.”
The One Legian Hotel has good waste management by separating organic and non-organic waste. Cooperating with local waste companies, organic waste is handed over, and in turn The One Legian Hotel receives compost to be used in the hotel gardens. Further efforts to minimize pollution carried out by The One Legian Hotel Seminyak is to reduce dirty water waste by establishing good cooperation with the Denpasar Sewage Development Project (DSDP) institution.
In an effort to run a hotel with a sustainable tourism concept, The One Legian Hotel is a hotel that is friendly to guests with special needs. The hotel is equipped with a special bathroom for people with disabilities, a special ramp for wheelchairs, and has prepared a special room located close to the lobby and restaurant.
To help develop and promote local Balinese culture, The One Legian Hotel is committed to the local community in Banjar Plasa by cooperating in the form of purchasing food ingredients from local Micro, Small and Medium Enterprises (MSMEs). The One Legian Hotel organizes Legian Street Market every two months for three consecutive days to support local MSMEs.
The One Legian Hotel is committed to helping local socio-economics by employing locals, namely residents of Banjar Plasa. All staff of The One Legian Hotel are Indonesian citizens, 90% of which are Banjar Plasa residents, and they have work contracts in accordance with the labor laws of Indonesia. Trainings to improve individual and collective skills are carried out periodically, helping increase the satisfaction of guests. This can be felt from the Excellence Review and positive comments on the TripAdvisor page and in several other online platforms. In addition, The One Legian opens opportunities for students to work part-time or Field Job Training (PKL) in hotels and has collaborated with several high schools, both Tourism Vocational High Schools (SMK), Information Technology Vocational Schools, Tourism Colleges, Bali State Polytechnic, Institute of International Business and Tourism (STPBI). The One Legian accommodates these students to help them develop and adapt to the world of the tourism industry.
Facing the Pandemic Period
Legian Street, Kuta Bali is a popular destination for foreign and domestic tourists. The One Legian, right in the middle of Legian Street, is one of the most favorite hotels, with an occupancy rate of 100% in the pre-pandemic period. Currently, The One Legian is carrying out several strategies to deal with the global pandemic, one of which is making attractive stay package promos for domestic and local tourists. Daily packages are available for visitors who can enjoy hotel facilities such as the swimming pool and fitness center.
To face the New Normal period, The One Legian has adapted by implementing health protocols and has been certified for Cleanliness, Health, Safety, and Environmental Sustainability. Strict New Normal protocols have been implemented at The One Legian. The addition of hand washing basins, hand sanitizers, and signs to prevent the spread of COVID-19 have been implemented. Guests are required to check their temperature and wash their hands before entering the hotel area. Signs for wearing masks, diligent hand washing, and maintaining social distance have been placed at many points in the hotel area. Furthermore, food handling methods have been improved in the restaurant and kitchen areas to reduce physical contact with guests.
The hope in the future for The One Legian is that they can get through the pandemic and that the tourism of Bali can bounce back. The One Legian will continue implementing the CHSE protocol which has become the hotel standard for maintaining the comfort and safety of guests. Interesting promotions will continue to be offered, to remind the world that the beautiful island of Bali is ready for foreign and domestic tourists. The middle of 2021 has made many good moves for Bali tourism to get back in shape, the central government for example has organized world events to be held in Bali. The beauty of Bali will always attract optimism and tourists, allowing for business opportunities to continue to develop.
The Villa Lumbung is located on Jalan Petitenget, Bali, close to Petitenget Beach, one of the most famous beaches in Bali. With a large garden and a two-level swimming pool, the Villa has a natural, exotic and tropical concept. Established in 1996, most of their guests are foreigners, 70% of which are Australians with the rest being Europeans, Asians and domestic tourists. The Villa Lumbung is active in various associations such as the Bali Villa Association (BVA), the Indonesian Hotel and Restaurant Association (PHRI), and the Indonesian Hotel General Manager Association (IHGMA).
As an inspiring place to stay, The Villa Lumbung always prioritizes the surrounding natural environment, so that guests can feel comfortable, happy to stay and enjoy the various facilities with the hospitable staff. The Villa Lumbung has a capacity of 70 hotel-style rooms with three different types, 36 superior type rooms, 34 deluxe rooms, and two three-story three-bedroom villas. Various kinds of facilities are available, swimming pools, children's playgrounds, gyms, money changers, transportation services which are in collaboration with local communities, as well as shops that provide a variety of local craftsmanship are also available. The restaurant at The Villa Lumbung is great for culinary fans, always serving a complete and interesting menu.
The Villa Lumbung is regularly active in coastal cleaning programs such as the Beach Clean Up Day program which is carried out every year, collaborating with local environmental care communities such as Trash Hero Bali, Bye Bye Plastic Bag Bali and several other associations such as BVA and IHGMA.
In order to support the Sustainable Tourism program, The Villa Lumbung also promotes the “No Single Use Plastic” program in efforts to control excessive waste. Refillable glass drinking bottles as well as an abundance of water dispensers are available on the hotel grounds. The Villa Lumbung no longer uses disposable soap and shampoo containers, these have been replaced with an automatic soap and shampoo dispenser, this encourages each guest to use as much as they need. In the restaurant, The Villa Lumbung applied the same methods for single-use plastic bottles, as well as no use of plastic straws.
The Villa Lumbung has an initiative to save electricity and reduce general energy consumption, one of their efforts by replacing all conventional bulbs with the more efficient Light Emitting Diodes (LEDs). Such investments are high, but so are the rewards, as energy usage can be reduced by 30%.
In addition to energy saving efforts, The Villa Lumbung also has water conservation initiatives. By placing written signs and pamphlets, urging guests to only use water as much as necessary, and providing guests the option to change linen only when required.
An additional water conservation initiative is the Sewage Treatment Process (STP), water from this process is limited to water for the plants in the garden area. Currently, The Villa Lumbung has three water filtration tanks and can be used for pond water and for watering plants. In addition to the STP system, The Villa Lumbung has 50 biopori holes to cope with flooding and to make compost, so that water savings of 20-30% can be achieved, this is an effort to reduce the ecological footprint and minimize environmental pollution, namely dirty water waste. As I Wayan Suwada, operational manager of The Villa Lumbung said, “With the STP, the water that is discharged from the restaurant kitchen can be reused, with a high investment but decreased usage by 20 to 30 percent, good for operations and the environment because of waste water dirty is processed and can be reused.”
In terms of general waste management, The Villa Lumbung has been sorting waste from 2016 which are in accordance with appropriate waste categories, namely organic waste, non-organic waste, and glass which is then distributed to a trusted local waste management company. Organic waste such as food waste from restaurants and leaves are placed in a special place in the hotel area to be picked up by local garbage collectors and be used as compost, which is then given back to the hotel for use in their gardens. This is a positive continuity program between the two parties as stated by I Wayan Suwada, "By collaborating with the local community, organic waste is taken and processed to organic fertilizer which every month is sent back to The Villa Lumbung as many as 10 sacks, and it has tremendous value and benefits. This is very common for our operations because we have a very large garden.”
The Villa Lumbung is also a handicap friendly hotel. Superior and deluxe rooms are well equipped and can be designated to handicapped gusts. Other additions such as telephones in the bathroom, maps, and ramps in several areas in the public area of The Villa Lumbung increase the convenience and satisfaction of guests with special needs.
One of The Villa Lumbung's commitments in social, economic and cultural aspects is to continue to help the economy of their local community. Two-wheeled vehicle rental services are available for guests, in collaboration with locals who wish to rent out their motorbikes. The island of Bali is famous for its tattoo art, The Villa Lumbung collaborates with local tattoo artists and has provided a tattoo studio. It doesn't stop there, The Villa Lumbung also has a souvenir shop which sources products from local businesses.
The Villa Lumbung often holds events to promote Balinese culture and help the socio-economics of the local community. “Bali Night” is a collaborative effort to promote Balinese dance where dancers from around the villa dance to entertain guests at dinner. The annual event to commemorate Nyepi Day which is specially commemorated in Bali is one such event for attracting guests. The hotel educates guests not to turn on the lights during Nyepi Day, organizes an event to make Canang; a religious offering made of flowers and coconut leaves, and a hat made of Kelangsa. The Villa Lumbung also organizes Balinese cooking classes and Balinese wine making classes. Some of the ingredients are obtained from the garden in The Villa Lumbung garden area, such as cinnamon, this is in line with their concept of 'from the garden to the dining table'.
Training is important for the satisfaction and comfort of guests, The Villa Lumbung provides regular training for staff and management, who are all Indonesian citizens. As a result of these training on service and satisfaction, excellent performance measures are achieved These include, receiving a Certificate of Excellence from TripAdvisor, an 8.4 rating on Agoda, and many more.
The Villa Lumbung is always open to helping tourism school students and has collaborated with Mengwi Vocational School and Widyapura Vocational School to provide student training positions and will be educated to the maximum extent so that students are well equipped to work in the tourism sector after graduation.
The Villa Lumbung joined Signing Blue, a program initiated by the WWF-Indonesia Foundation in July 2020 with the concept of harmony, namely caring for the environment, conserving energy and water, as well as supporting socioeconomics of respective communities.
The Villa Lumbung is committed to protecting the environment. Together with Signing Blue, The Villa Lumbung participates in the Sanur beach cleaning event with all of its employees in 2020. and for future activities, The Villa Lumbung is committed to participating with a minimum of 50 employees.
Prior to joining Signing Blue, The Villa Lumbung sourced vegetables for restaurants from large companies, but since joining, the hotel has sourced vegetables from local companies. For meat, especially fish, the hotel chef makes every effort to purchase only fresh certified fish. The hotel, assisted by the Signing Blue team, has made a Standard Operating Procedure (SOP) regarding fish that is suitable for consumption or known as "sustainable fish". As stated by I Wayan Siwade, “We work closely with the Singing Blue team, we are provided with guidelines for supplying food-worthy fish and we comply because this is very good for the environment and guests. These are the steps that are currently being taken.”
Prior to the pandemic, the average occupancy of the hotel was above 80%, and during the pandemic, the occupancy decreased to 15%. However, The Villa Lumbung remains optimistic and carries out maintenance of the building, keeping its beauty and in preparation for when things return to normal. Sustainability efforts are still being carried out, such as cleaning the coast, but by reducing the number of employees involved to follow government regulations of social distancing. The Villa Lumbung issues a “day pass” at an attractive price to lure guests to come to the hotel and enjoy the two-level swimming pool and the exotic and natural atmosphere of the hotel's gardens.
The Villa Lumbung received the Cleanliness Health Safety and Environment Sustainability (CHSE) certification in July 2020. The addition of hand washing basins, placing warnings regarding CHSE and hand sanitizers in several public areas within the hotel were all applied. A very strict CHSE protocol has been followed for the convenience and safety of both guests and staff. The Villa Lumbung has dedicated staff to encourage guests during the check-in process to always wash their hands first and maintain a safe distance. Hotel rooms are always clean and disinfected after guests check out.
The Villa Lumbung is currently reorganizing its business strategy to prepare for things returning to normal. Sustainability activities such as reforestation programs in the surrounding area, clearing of swamp forests, and coastal cleaning activities are all maximized.
The return of all staff and employees as per usual is a hope for the post-pandemic future. Likewise with the economic situation on the island of Bali, especially in the tourism sector, the backbone of Balinese economy. Even now, the island of Bali remains as one of the most lucrative business places on earth.
Located in Ubud, Bali, amidst the serenity of exotic trees and natural cool air, Artotel Haniman Ubud is a boutique hotel, featuring evocative artworks from Bali's leading contemporary artists. Only a ten minutes’ walk from Monkey Forest, a sanctuary and natural habitat for Bali's long-tailed macaques, a destination that can be enjoyed with family and loved ones in a calm and peaceful atmosphere.
Artotel Haniman Ubud was established in 2018 with the concept of prioritizing environmental sustainability, surrounded by lush trees. Artotel Haniman Ubud is a destination for tourists who want to simply relax. They have 22 rooms with unique designs, namely Studio 20, Studio 30, and Studio 40, providing different experiences for guests. Flock is its in-house restaurant designed like an exhibition hall, filled with warm natural lighting. Flock offers a premium bar, delicious fresh food and a selection of Nusantara coffee. Artotel Haniman Ubud is actively involved in the Association of Indonesian Hotels and Restaurants (PHRI) and the Ubud Hotel Association (UHA).
Artotel Haniman Ubud supports the 'No Single Use Plastic' program to tackle the problem of plastic waste and to help preserve the environment. Several efforts have been made, namely not using plastic straws and replacing them with paper straws which are more environmentally friendly. Moreover, mineral water in single-use plastic bottles have been replaced with mineral water in glass bottles that can be refilled in the rooms and throughout the hotel area.
There are signs for energy and water savings in the rooms, urging guests to hang towels to be reused and placing signs on linen for it to be reused. Artotel Haniman Ubud uses three types of water filtration systems, namely Manga, carbon, and sand filters, to manage water so that it can be reused in bathrooms and swimming pools without compromising the comfort of guests.
Several energy conservation efforts have been carried out by Artotel Haniman Ubud, namely replacing conventional bulbs with Light Emitting Diodes (LEDs) and installing a timer to control hotel lights to a predetermined schedule. Artotel Haniman Ubud also maximizes the use of natural lighting with a building concept that is open to nature.
Artotel Haniman Ubud has a good waste management system that separates waste according to a predefined category, namely general waste, recyclable waste and Toxic and Hazardous Materials (B3) waste. Cooperating with the Padang Tegal Compost House for collection of the organic waste separated by the hotel, the organic waste is in turn processed into compost.
To support the socio-economic conditions of the local community, Artotel Haniman Ubud collaborates with farmers to supply vegetables and fruits. All works of art displayed in the hotel area are works of contemporary artists from Ubud and Denpasar, some of which are exhibited and can be purchased by guests and visitors. Local products are used by Flock, these include spices, and Kintamani coffee, a coffee that is famous throughout the world. Soap and shampoo used in-room and by the hotel spa, are local Balinese products, which are provided by an eco-friendly social entrepreneur. To promote Balinese culture, Artotel Haniman Ubud staff actively participate in Balinese traditional events and wear Balinese traditional clothes on Thursdays in accordance with a Bali Regional Government mandate. Artotel Haniman Ubud staff, who are mostly Balinese, often recommend guests to visit famous tourist sites in the Ubud area and encourage them to purchase tour packages.
Artotel Haniman Ubud is committed to assisting local socio-economics by employing local people, especially locals from Ubud and Denpasar. These employees are provided with a work contract which includes provisions, all in accordance with the Manpower Act of Indonesia. In order to improve individual and collective skills of the staff, trainings are carried out regularly. As a result, it increases the satisfaction of their guests. This can be seen from the Excellence Reviews and positive comments on the pages of TripAdvisor, Ticket.com, Traveloka, Google Reviews and in several other online platforms. In addition to ensuring guest satisfaction, Artotel Haniman Ubud ensures staff job satisfaction by holding a special program, namely the Artist Satisfaction Survey, which is done twice annually. Artotel Haniman Ubud opens opportunities for Tourism College students to conduct Field Work Training and has collaborated with Tourism Vocational High School, The Hotel International School Elizabeth as well as the Werdi Sila Kumara Vocational High School.
With shared values on principles of environmental sustainability and socio-cultural tourism within the tourism sector, Artotel Haniman Ubud joined Signing Blue in December 2019. With a location surrounded by green natural sceneries, Artotel Haniman Ubud is committed to become a hotel that genuinely cares about the environment and strives to have a positive impact on the local socio-economics.
Signing Blue is the perfect complement to an internationally trusted legal entity. Signing Blue is a marine tourism improvement program by WWF-Indonesia foundation. Artotel Haniman Ubud improved its Standard Operating Procedure which relates to environmental conservation. They also participate in Earth Hour, where the hotel and its guests do not use electricity for one hour.
In collaboration with the WWF-Indonesia and the Tri Upcycle community, Artotel Haniman Ubud organized a program to recycle unused linen for resale. The linen is recycled into bags and the proceeds from the sale are donated to sustainable programs related to nature conservation. This program is called Artotel Earth.
The Covid-19 pandemic pushed Artotel Haniman Ubud to innovate in various departments. These include renovations, room rejuvenation, and additional facilities in the Food and Beverage area in order to maintain guest satisfaction and comfort. Several attractive stay promo packages have been launched, one of which is the 'Honeymoon at Haniman' package, a package for honeymooners complete with romantic dinners.
Several sustainability efforts during the pandemic related to socio-cultural and environmental conditions around the hotel location have been carried out with all Artotel Haniman Ubud staff, namely distributing necessities to those in need around Ubud and Denpasar.
Artotel Haniman Ubud received the 'I Do Care' or Cleanliness, Health, Safety, and Environment Sustainability (CHSE) certificate issued by the Ministry of Tourism and Creative Economy (Kemenparekraf) of the Republic of Indonesia in November 2020. Staff and guests alike must follow the established Standard Operating Procedure (SOP). The addition of water basins, hand sanitizers, and signs to prevent the spread of COVID-19 virus have been implemented. Guests are required to check their temperature and wash hands before entering the hotel. Signs for the mandatory wearing of masks, diligent hand washing, and social distancing have been placed at many points in the hotel. The sterilization and disinfection process are often carried out when guests go out. In addition, General Cleaning or overall cleaning is carried out every month to keep the rooms clean and looking new. Artotel Haniman Ubud provides a temporary isolation room in anticipation of sick guests, as one of the directions from the central government's CHSE program. The check-in and check-out system is carried out online to reduce physical contact and reduce paper usage.
The end of the Pandemic is the hope of Artotel Haniman Ubud, as is the hope of many throughout the world. The scenario where foreign and domestic tourists come back to improve Bali's economy with the opening of state borders and the possibility of holiday activities. Artotel Haniman Ubud has planned various activities to help preserve nature and the social economy of Bali, namely by holding exhibitions in collaboration with communities that genuinely care about the environment.
2021 marks Ubud as a green tourism area in Bali, this gives it the best opportunity to recover as part of the economic recovery program from the central government. There are many international events that are still being held, albeit virtual, as Ubud is always an interesting place to visit. The change to virtual businesses from Ubud is ever more popular with young millennials, and this has become a trend to a more practical lifestyle. The comfortable and calm atmosphere of Ubud, despite the emergence of new businesses, is a therapy for peace from the universe. Awarded as the cleanest city in Indoneisa, Ubud on the island of Bali is an icon of cleanliness and a healthy environment, a positive example for other cities in Indonesia. The exotic nature of Ubud has been and always will inspire artists as well as businessmen.
The annual Kite Festival in Bali is a unique event that has been held for many years, where people exhibit their unique kite designs on Sanur Beach. Inspired by the festival, Artotel Sanur adopted kites as its main concept. Officially established in April 2016, Artotel Sanur is a boutique hotel featuring evocative artworks from contemporary Balinese artists.
Artotel Sanur offers a relaxing yet vibrant experience by the seaside of Bali, and only minutes from a fully equipped beach. Lidah Lokal is a restaurant that offers a wide variety of traditional dishes, seafood, fusion, and Indonesian food. BART or Bar at Rooftop is an outdoor venue that combines a lively atmosphere, delicious cocktails, great hospitality and beautiful city views. The swimming pool with an Infinity Pool concept offers quite an experience, along with the 89 hotel rooms with contemporary elegant designs, namely Studio 30, Studio 40, and Studio 55 types provide a completely unique experience.
Since its inception, Artotel Sanur - Bali has collaborated with local artists to display their work, artworks such as wall paintings painted by local artists. Furthermore, Artotel ARTSPACE functions as a contemporary gallery and displays works of art and installations by local artists. The Artotel Sanur – Bali’s building has an open space concept and is decorated with green plants, in line with their principles on environmental sustainability. Artotel Sanur is actively involved in the Association of Indonesian Hotels and Restaurants (PHRI), Bali Hotel Association (BHA) and Hotel Hospitality in the Sanur area.
Sustainable Practices
Artotel Sanur supports the 'No Single Use Plastic' program to tackle the problem of plastic waste and preserve the environment. Several efforts have been made, namely not using plastic straws and replacing them with paper straws which are more environmentally friendly and mineral water in single-use plastic bottles are replaced with mineral water in glass bottles that can be refilled in the rooms and throughout the hotel area.
Collaborating with the Hotel Hospitality forum in the Sanur area, Artotel Sanur carries out cleaning activities every three months and participates in the World Clean Up Day event, where they participate in beach cleanups along with the local communities in the area. Tree planting in the Sanur Beach area is carried out regularly, this is a form of cooperation with the local village authority of Banjar Danau Tamblingan, where Artotel Sanur is located.
To conserve water, Artotel Sanur uses two water management systems, namely in collaboration with the Denpasar Sewage Development Project (DSDP), an independent water management using a water filtration system so that water can be filtered and reused for watering plants and cleaning activities. In addition, efforts to save water involving their guests are also carried out, namely installing signs in the rooms and bathrooms regarding the use of sufficient water, the use of towels, and the replacement of bed linen. Agus Ade Suryawirawan, General Manager of Artotel Sanur - Bali said, "Significant water savings can be seen, from 20-25% decrease in monthly operating costs and also savings in laundry, we can see the movement before implementing these signs and the perceived decrease is 20-24 percent. 30% per month.”
Several energy conservation efforts have been carried out by Artotel Sanur, namely replacing conventional bulbs with Light Emitting Diodes (LEDs) and installing a timer so that the use of lights in several hotel areas can be arranged according to a predetermined schedule. Artotel Sanur achieved 15-20% savings from this effort, a significant decrease.
Artotel Sanur - Bali has good waste management and separates its waste according to predefined categories, namely organic waste, non-organic waste and Toxic and Hazardous (B3) waste. Organic waste and non-organic waste are first separated by the hotel and handed over to a waste management company from the local village. Artotel Sanur - Bali has designated a special B3 area which has been certified by the local government.
To support sustainable tourism, socio-economic aspects are important for Artotel Sanur - Bali. As an inclusive hotel, Artotel Sanur - Bali is disability friendly. Wheelchair access is available in the lobby, a wheelchair-only lift, and special rooms close to the reception area and restaurant to ensure the comfort and satisfaction of guests with special needs.
To support local socio-economic conditions, Artotel Sanur - Bali supplies groceries from locals, namely residents of the Sanur area, Bali. Artotel Sanur prioritizes employing local people and ensures that all staff receive regular training to provide the best service to guests. In addition to ensuring guest satisfaction, Artotel Sanur ensures staff job satisfaction by holding a special program, namely the Artist Satisfaction Survey every 6 months. Artotel Sanur opens opportunities for Tourism College students to conduct Field Work Training and has collaborated with the Bali International Business and Tourism College of Denpasar, English Club, Elizabeth International Denpasar, Monarch Bali, Bali State Polytechnic.
To promote Balinese culture, Artotel Sanur - Bali organized Archipelago Night, a cultural evening event at their Lidah Lokal restaurant. This event was enlivened by local dancers who performed typical Balinese dances alongside servings of Indonesian delicacies, especially from Balinese cuisine.
Joining Signing Blue
Artotel Sanur - Bali joined Signing Blue in 2019 as they have the same ideals in terms of their principles on environmental sustainability and socio-cultural tourism. Artotel Sanur feels the benefits of implementing sustainability programs such as savings in energy and water. Artotel Sanur was helped by the Standard Operating Procedures suggested by Signing Blue for their waste management and planning for environmentally friendly activities. An event that is carried out every year is Earth Hour which involves the hotel and its guests not using electricity for one hour.
In collaboration with WWF-Indonesia, Artotel Sanur - Bali organized a program to recycle unused linen for resale. The linen is recycled into bags and the proceeds from the sales are donated to sustainable programs related to nature conservation. This program is one of the sustainability programs belonging to the Artotel Group, Artotel Earth, in collaboration with WWF-Indonesia.
Facing the Pandemic Period
Artotel Sanur – Bali’s response to the Pandemic is by increasing the comfort of guests staying so that guests can feel a 'normal' atmosphere when staying at the hotel, this is proven by the number of guests returning. Artotel Sanur ensures the prime condition of all areas, especially rooms, the comfort and safety of guests is guaranteed with the 'I Do Care' or Cleanliness, Health, Safety, and Environment Sustainability (CHSE) certification issued by the Ministry of Tourism and Creative Economy (Kemenparekraf) Republic of Indonesia in December 2020 with a perfect score.
Standard Operating Procedures have been established and must be followed by all staff and guests. The addition of hand washing basins, hand sanitizers, and reminders for the COVID-19 virus have been implemented. Guests who come are required to check their temperature and wash their hands before entering the hotel area. Signs for the mandatory wearing of masks, diligent hand washing, and social distancing have been placed at many points in the hotel area. The process of sterilization and disinfection is often carried out when guests leave. Artotel Sanur - Bali provides a temporary isolation room to anticipate guests who are unwell, in accordance with directions from the central government's CHSE program. Artotel Sanur - Bali collaborates with the nearest clinic, namely the Vendata clinic, for a fast response and health workers who are always ready to pick up guests and carry out further necessary treatment.
As with the rest of the world, Artotel Sanur – Bali hopes that the pandemic will end soon and lead to a better world. A world where foreign and domestic tourists can come back and improve the economy of Bali. Artotel Sanur plans to continue the sustainability activities that were delayed due to the activities ban. The CHSE health protocol will continue to be implemented to ensure the best service and comfort for guests.
In addition, with the Artotel Earth program, Artotel Sanur - Bali will continue to be committed to preserving the environment with the vision of becoming a tourism juggernaut that has a positive impact on the environment and supports its local socio-economic conditions of Bali.
Sanur is one of the current tourism Green Zones, opportunities for economic improvement are opened harmoniously. As a legendary destination, Sanur is an inspiration for Balinese culture. With the Bali tourism recovery program launched by the central government, Sanur is able to respond to this with a variety of local opportunities. European tourists as the main segment in Sanur are always active with the long-distance business programs from Bali. The hope in 2021 is to realize the Sanur area in welcoming the rapid global economic technology. “As comfortable as at home” is the expression of business people as well as tourists who visit and live in Sanur.